Overview

Discover Islam embarked on an ambitious global initiative titled “Path to Peace”—a movement aimed at making accurate, accessible, and engaging information about Islam available to people across the world. Their core challenge was bridging linguistic and geographic gaps to deliver authentic content and personal responses to diverse audiences seeking knowledge, often from remote or underserved regions.

They needed a solution that was intuitive, scalable, interactive, and above all, human in experience—despite being delivered through technology.

Region

Discover Islam | Path to Peace

Bahrain

Challenge

• Breaking through language and cultural barriers to reach a global audience
• Offering reliable, interactive, and empathetic responses to faith-based questions
• Delivering a solution that felt personal and conversational
• Reaching users directly via channels they already use (like WhatsApp)
• Creating a centralized, multilingual content platform
• Ensuring the entire system was scalable and secure for global deployment

Our Approach

We partnered closely with Discover Islam to understand their core vision — providing clarity, accessibility, and authenticity. Our team designed and developed a dynamic AI-powered platform with multilingual support, integrated seamlessly with an Odoo website and WhatsApp chatbot interface. Each element was crafted to maintain theological accuracy, provide intuitive user experiences, and ensure broad accessibility.

Solutions Implemented

1. Multilingual AI Chatbot
   Custom-trained chatbot capable of handling thousands of queries across multiple languages, delivering intelligent and sensitive responses in real time.
2. WhatsApp Integration
   Users can interact directly with the chatbot through WhatsApp, eliminating barriers to access and increasing engagement.
3. Odoo Website & CMS
   A fully customized Odoo website acts as the central content hub, offering deeper learning, multimedia resources, and easy navigation.
4. Content Management & Translation
   Dynamic content loading and automated multilingual translation modules ensure users can consume accurate information in their native tongue.
5. Conversational Flow Design
   Scripted AI pathways and natural language processing algorithms provide seamless and respectful user experiences across cultural contexts.
6. Scalable Architecture
   Built to handle global traffic, the infrastructure supports rapid scaling with performance optimization, analytics, and admin dashboards.

Results

• • 20+ Languages Supported with dynamic translation
  • Thousands of Users reached globally within the first phase
  • High Retention & Engagement due to user-friendly chatbot experience
  • International Recognition as a model for AI-powered faith education
  • Reduced Operational Load through automation of FAQs and responses
  • Scalable Infrastructure built for expansion into new territories and channels

Modules Used

• Odoo Website & CMS
• AI Chatbot Engine (custom)
• WhatsApp Business API Integration
• Translation & NLP APIs
• Content Management & Knowledge Base
• Analytics & Reporting